“It is no use saying “we are doing our best.” You have to succeed in doing what is necessary.” – Winston Churchill
- Do you know what you need your team to deliver so you can achieve your business dreams?
- Do you have the confidence to have difficult conversations about expectations with your team members?
- Is the behaviour of your team appropriate for your clients and other members of your team?
For many SME owners and managers, the day-to-day requirements of running a business and delivering to all of your client’s demands means that the expectations on the team are significant. So how do you manage star performers and/or underperformance to ensure your team are productive and engaged in your business?
Poorly performing team members can zap the energy and enthusiasm from your star performers and even you. Not having the skills and confidence to address the issue and the persistence to continue the process of managing poor performance can result in your business never achieving what it is really capable of.
Don’t let this happen to your business. Vent all you frustrations to us so that when you go into a meeting with an under performer you can be calm, in control and get the results you need to move forward. Call us today and we can help with step by step advice. We know and understand what you are going through.