About Us

About Impact HR

Our team is made up of HR professionals who have extensive corporate backgrounds but share a passion for working with small business.

Our experienced team works to create a positive impact on business’ People, Performance and Profitability – that’s why we have chosen to call ourselves Impact HR. We are a friendly, innovative and results driven HR consultancy passionate about helping small and medium size businesses achieving their goals and increasing their team performance.

Our professional yet personal approach will take your business on a growing journey – we will work alongside you to understand your core values, your business’ goals and your team’s needs to ensure we get the best results. We also understand that as a small business owner, it is challenging to stay well informed of the changes and complexity of the Australian Employment System and we’re here to help. We know that the Australian economy relies on small and medium business owners like you. As a whole, the SMB sector of the economy employs 70% of the workforce and you deserve the help and support that big business gets, but in a way that suits you.

We look forward to getting to know you and your business! Get in touch with us and let us know about your concerns, your business, your team and how we can help. There is no obligation, but it may change how you think about the people in your business.

Our Team

Therese Ravell
Director / Principal Consultant

Therese is an innovative Human Resources strategist with 20 years’ experience, who is passionate about people, performance and achieving business outcomes. Working closely with executives and business owners, her solutions are aligned with your company’s strategy and tailored to achieve tangible, sustainable results for both the organisation and its people.

Having worked across a diverse range of industries including technology, manufacturing, retail, hospitality, not-for-profit, health services and professional services, Therese, is adaptive and quickly gleans insights about complex issues. Her business acumen and understanding ensure practical and tailored solutions that suit the environment and achieve the balance between the People, Business and HR requirements.

In 2011 she was a Telstra Business Woman of the Year nominee and turned a struggling not-for-profit organisation into a Local Business Awards finalist in six months.

Kerry Downes
HR Consultant

Kerry’s role at Impact HR is to help small and medium size businesses with their Human Resources needs.

Kerry has over 20 years’ experience in Human Resources working for a variety of companies across hospitality, entertainment, manufacturing, retail and distribution. She’s passionate about helping businesses make the most of their resources and developing people’s talent to help them be the best they can be.

In the past, Kerry has led small and medium teams who have won major awards including Best Companies to Work for in Australia, AHRI Awards for Excellence in People Management and Employer of Choice for Women.

Lisa Thomsen
HR Consultant

Lisa’s role at Impact HR is to assist businesses with their HR requirements.

With over 20years HR experience, Lisa is a commercially minded HR Generalist bringing 10years management & business partnering experience to Impact HR. Lisa has worked for a range of industries across Australia & NZ in FMCG, Retail, Technology, Education & Not for Profit.

Lisa has experience in employee engagement initiatives, reward & recognition programs and corporate functions to develop a healthy and engaged culture.

Mark Rakose
Workshop Facilitator

Mark is Impact HR’s experienced seminar facilitator. Mark brings to the team over 30 years of training and people management expertise. Mark is passionate about assisting others in unlocking their potential and improving their people management skills to better lead those around them. Effective people management in its purest form is relatively simplistic, It’s our execution that makes it difficult.  My role is to hopefully give you and your business the direction and confidence to execute people management more simplistically, making it easier and more effective.

What People Say About Impact HR

“Therese has been a great help to my business. She is very professional, extremely knowledgeable and helpful with all my HR needs. I highly recommend Therese for all your small business HR needs.”

Ojdana Skovlrj, Director, Key Accounting and Taxation

“Therese supports and coaches with a positivity that facilitates the search of needs, motivation, skills and thought processes to assist me in making real and lasting change for the better.”

Gail Carrol, General Manager Member Services, NSW MOW